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What to Do After Fire/Smoke Damage (and what NOT to do)

Dealing with fire and smoke damage can be stressful, especially when it comes to finding the right restoration contractor who accepts your insurance. Here are some steps you can take to find a suitable contractor and get things back to normal:

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1. Research Restoration Companies

  • Look for Fire and Smoke Damage Specialists: Focus on companies that specialize in fire and smoke damage restoration. These specialists will have the expertise and equipment needed to properly restore your home.
  • Certifications Matter: Make sure any company you consider is certified by reputable organizations like the IICRC (Institute of Inspection, Cleaning and Restoration Certification). This ensures they follow industry standards.

2. Inquire About Insurance Assistance

  • Direct Billing to Insurance: When contacting potential restoration company for fire damage, ask if they handle billing directly with your insurance company. This can make the process smoother and reduce out-of-pocket expenses.
  • Deductible Assistance: Some companies offer deductible assistance or flexible payment plans, which can help with any costs not covered by insurance.

3. Request Multiple Estimates

  • Get Multiple Quotes: Reach out to a few different companies to get estimates for the restoration work. Comparing quotes can help you find the best service at a fair price.

4. Check Reviews and References

  • Read Online Reviews: Look up reviews on Google, Yelp, or the Better Business Bureau to see what others have said about their experiences with the company. Pay attention to reviews that mention dealing with insurance claims, as this is key for your situation.
  • Ask for References: Don’t hesitate to ask companies for references. Speaking directly to previous clients can give you a good idea of what to expect.

5. Choose a Company and Begin Restoration

  • Make Your Decision: After gathering all the information and quotes, choose the company that best fits your needs and get the restoration process started.
  • Stay Involved: Keep in regular contact with both the restoration company and your insurance provider to ensure everything is on track and that you’re fully informed throughout the process.

Need Help with Fire Damage in Portland/Vancouver?

If you’re looking for a restoration company that checks all the boxes, we might be a good option for you! We specialize in fire damage restoration and offer a comprehensive range of services, including navigating the insurance process and providing deductible assistance. We also offer free onsite evaluations and are available 24/7, which can be crucial for emergency situations. We accept ALL insurance providers.

If you’d like more specific recommendations or need further assistance, don’t hesitate to contact us!

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